Everything
You Should Know.

Section 01

Our Business Info

A.L Details LLC is a licensed and insured mobile auto detailing business owned and operated by Aiden. Everything is done by hand, on site, with professional equipment brought straight to you.

What We Do

We are a fully mobile detailing service, which means we come to your home or office and detail your vehicle right in your driveway or parking spot. Our work includes:

• Exterior details — hand wash, decontamination, clay bar treatment, wheels and tires, and protective sealant.
• Interior details — full vacuum, steam and shampoo extraction, leather and plastic cleaning and conditioning, glass, and odor treatment.
• Full details — interior and exterior combined for a complete top-to-bottom restoration.
• Add-on services — clay bar treatment, window tinting, and other extras available on request.

We detail cars, trucks, SUVs, and vans. Larger or heavily soiled vehicles may require additional time and cost, which is always quoted before any work begins.

Where We Serve

We serve the Chicagoland area. Because we come to you, we cover a wide stretch of it — if you are not sure whether you are in range, reach out anyway. We are usually able to make the trip, sometimes with a small travel fee that is agreed on ahead of time.

Because we are mobile, we do not operate a walk-in shop location. All services take place at the address you provide when booking.

How To Reach Us

Section 02

Privacy Policy

We keep this simple: we only collect what we need to detail your vehicle and to keep in touch with you about your appointment. We do not sell your information to anyone, ever.

What Information We Collect

• Contact details — your name, phone number, and email address.
• Service address — the location where your vehicle will be detailed, since we come to you.
• Vehicle details — make, model, size, and condition notes so we can quote the right service and bring the right supplies.
• Appointment details — the services you select, the date and time you choose, and any notes or special requests you send us.
• Payment information — handled through our booking and payment providers. We can see that a payment was made and the amount, but we do not store your full card number on our own systems.
• Photos of your vehicle — before and after pictures of the work performed.
• Basic website data — general, non-identifying information such as pages visited and device type, used to keep the site working well.

Why We Collect It

Each piece of information has a practical purpose. Your contact details let us confirm bookings, send reminders, and let you know if we are running behind. Your address tells us where to show up. Your vehicle details let us give you an accurate price and set aside enough time. Payment information lets us complete the transaction and keep an accurate record of the sale.

How We Use It

• To schedule, confirm, and complete your detailing appointment.
• To communicate with you by phone, text, or email about your booking, arrival window, or follow-up questions.
• To process your payment and provide a receipt.
• To keep service history so repeat customers get faster, more accurate quotes.
• To occasionally share before-and-after photos of our work on our website or social media. Photos never include license plates, house numbers, or any personal identifying detail, and if you would rather we did not post your vehicle at all, just tell us and we will not.

Who We Share It With

We share your information only with the services that make the business run — our online booking platform and our payment processors — and only to the extent they need it to do their job. We do not sell, rent, or trade your information with advertisers or data brokers. We will only release information if we are legally required to do so.

How We Protect And Keep It

Booking and payment information is stored with our providers on their secured systems. We keep customer and service records only as long as they are useful for servicing your vehicle and for normal business and tax recordkeeping.

Your Choices

You can ask us at any time what information we have about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you for anything other than a scheduled appointment. Just reach out using the contact details in our business info above and we will take care of it.

Last updated: August 2026

Section 03

Terms & Conditions

Booking a service with A.L Details LLC means you agree to the terms below. They exist so that both of us know exactly what to expect on the day of your appointment.

Booking Your Appointment

Appointments are made through our online booking page and are confirmed once you receive a confirmation from us. The price shown at booking is based on the vehicle size, service, and condition information you provide. Please be as accurate as you can — if the vehicle turns out to be in noticeably different shape than described, the price may need to be adjusted before we start.

We will give you an arrival window rather than an exact minute, since detailing times vary from car to car. Your vehicle needs to be accessible and parked somewhere we can work safely, with enough room to open all doors and move around the vehicle. If you need to cancel or reschedule, please let us know as far in advance as you can so the slot can go to someone else.

Payments

Payment is due in full when the detail is finished, unless we have agreed on something different in writing beforehand.

• We accept: debit cards, credit cards, Zelle, and cash.
• We do not accept checks of any kind — personal, business, or cashier's. Please plan on one of the payment methods listed above.

Card payments are processed through our secure payment provider. Zelle payments should be sent to the account we provide at the time of service, and cash should be paid directly to your detailer, who can confirm the amount received.

Condition Upcharges

Our standard pricing assumes a vehicle in normal, everyday condition. Some vehicles need significantly more time, product, and labor, and those carry an additional charge. Common examples include:

• Pet hair — embedded pet hair is one of the most time-consuming things to remove and always carries an upcharge based on how much there is.
• Heavy soiling — caked-on mud, sand, salt, spilled food or drinks, deep staining, smoke odor, mold, or mildew.
• Excessive clutter — vehicles packed with belongings or trash that must be removed before we can clean.
• Biohazard cleanup — bodily fluids or anything unsafe to handle. We may decline this work entirely at our discretion.
• Oversized or heavily modified vehicles — larger trucks, vans, and third-row SUVs may take longer than a standard vehicle.

We will always look at the vehicle, tell you the extra cost, and get your approval before we start. You will never be surprised by a charge at the end.

Personal Belongings

Please remove all personal items, valuables, cash, electronics, garage remotes, sunglasses, car seats, and anything fragile or important before your appointment. We are not responsible for loss of or damage to items left in the vehicle.

If a vehicle still has belongings in it, we will do our best to work around them or set them aside carefully, but we cannot guarantee a thorough clean of areas we cannot reach, and heavily loaded vehicles may take longer or require an upcharge. Anything we find will be left in the vehicle for you.

Weather

Since we work outdoors, weather matters. We detail through most ordinary conditions, but heavy rain, storms, high winds, extreme heat, or freezing temperatures can make it unsafe or impossible to produce the quality of work we stand behind.

If the weather does not cooperate, we will contact you as early as we can and reschedule to the next available slot at no penalty to you. There is no charge for a weather reschedule from either side. Having covered space available, such as a garage or carport, helps us keep an appointment that might otherwise need to be moved. We also ask for access to a standard outlet and, when possible, a water source, though we can bring our own when needed.

Results And Liability

Detailing is a restorative service, not a repair or refinishing service. We will always get your vehicle looking its absolute best, but some conditions cannot be fully corrected — permanent stains, worn or torn upholstery, deep paint defects, rock chips, rust, existing damage, and aftermarket or failing parts. We will point out anything like this when we see it and let you know honestly what we can and cannot fix.

If you are ever unhappy with something, tell us before we leave or as soon as you notice, and we will do what we can to make it right.

A.L Details LLC is fully insured. In the unlikely event that we cause damage to your vehicle or property while working, let us know right away so it can be documented and handled properly through our insurance.

Last updated: August 2026